Civil Service Interview Coaching

By Job Interviewology
course thumbnail

Our Civil Service Interview Preparation Services Include:

  • Experienced Civil Service Interview Coaches: Expert coaching to help you excel in Public Sector and Civil Service job interviews.
  • Master Success Profiles: Learn how to effectively align your skills with Civil Service Success Profiles, ensuring your experience and strengths match the job requirements.
  • Understand Civil Service Behaviours and Strengths: Build strong answers that demonstrate your understanding of key behaviours and strengths sought in Civil Service roles.
  • One to one Coaching provided for the full range of Civil Service Roles: Executive Officer (EO), Higher Executive Officer (HEO), Senior Executive Officer (SEO), Grade 6, Grade 7, Fast Track Scheme, and Senior Civil Service (SCS) positions, from SCS1 to SCS4.
  • Competency and Strength-Based Techniques: Develop high-quality answers using the STAR method (Situation, Task, Action, Result) and strength-based questions.
  • Public Sector Interview Preparation: Specialised coaching to help you succeed in public sector job interviews.

Our Coaching covers the following Civil Service & Public Sector Departments:

  • DWP & HMRC
  • Home Office, MoD, MoJ, FCDO
  • UK Health Security Agency (UKHSA)
  • Cabinet Office, Prime Minister’s Office
  • Department for Education (DfE)
  • Department for Business & Trade & HM Treasury
  • Department for Environment, Food & Rural Affairs (DEFRA)
  • UK Visas and Immigration (UKVI)
  • DCMS, DfT
  • Local Government (Borough, City Council, County Council)
  • Social Services  (DHCS)
  • Non-Ministerial Departments: Ofgem, Ofsted, Ofcom, Ofwat
  • FCA, FSA, NCA, CPS, GAD, CMA, Charity Commission
  • Fire Services, Police Service, Teaching

Customised Public Sector & Civil Service Interview Support:

  • Bespoke coaching for interviews across key Public Sector & Civil Service Departments:  such as DWP, HMRC, Home Office, Ministry of Defence (MoD), and Ministry of Justice (MoJ), as well as public sector bodies like local government and Ofgem. Our expert coaches will help you understand and apply Success Profiles and Behaviours to your answers.
  • Overcome Civil Service & Public Sector Interview Nerves: Master the art of staying calm under pressure in interviews with high-profile public sector bodies like local government, fire services, police services, and teaching, along with Civil Service departments such as the Cabinet Office, Prime Minister’s Office, and FCDO.
  • Develop High-Scoring Competency Answers: Build responses that reflect the needs of both Civil Service roles and public sector bodies such as Public Health, social services, and Ofsted, while aligning with the Success Profiles used in departments like the Department for Education (DfE) and Department for Business & Trade.
  • Master Strength-Based and Competency Questions: Tackle both strength-based and competency-based interview questions in public sector bodies like Ofcom, UK Visas and Immigration (UKVI), DEFRA, and Ofwat, using the STAR technique to craft clear and effective answers.
  • Manage Interview Blanking or Panic: Learn techniques to handle blanking or panic during interviews for roles in non-ministerial departments such as FCA, CPS, and NCA, where composure is key to delivering strong answers.
  • Showcase Positive Body Language in Civil Service and Public Sector Interviews: Develop the right body language to excel in Civil Service interviews and those within public sector bodies like Ofgem, Ofsted, and UK Health Security Agency (UKHSA), where first impressions and confidence are critical.
  • Confidently Navigate Different Interview Formats: Be fully prepared for face-to-face, telephone, and panel interviews in both Civil Service departments like the MoJ, FCDO, and HM Treasury, as well as public sector organisations like local councils, social services, and teaching roles.

Try our Free Consultation Session or call us 📞 01865 538999. After, if you’d like further support we can tell you more about our range of coaching options starting from £95.00.

Book your Free Expert Consultation

The session will last 20mins via telephone

Featured Success Stories

“So, I needed help with preparing for an interview as I’d lost my self confidence following several failed attempts.

I was anxious about choosing Job Interviewology as I’d used online coaching websites in the past and for me nothing seemed to work. But, when I signed up with Job Interviewology. The support my coach provided was above and beyond anything I’d previously received from a career coaching expert.

After the interview coaching consultation, I found the whole process stress free due to my coach’s input and professionalism and in the end was very pleased with the outcome which was far more than I’d hoped for. On a scale of 1 to 10, I’d gone from bottom to top as, initially, when questioned I struggled to find the words to explain my reasons for applying for the job, yet during my interview I talked passionately.

The results were fantastic as not only did I get my ideal job but it was with a multi award winning organisation in the housing industry.

What I particularly liked about the service is that my coach took the time to explain the options to me in a way that I could understand but it wasn’t just about the new knowledge. The main benefits came from doing competency based tasks, receiving honest feedback and interacting over an intensive three days prior to my interview.

I would recommend the service to anyone who has a job related/career problem they can’t solve. I can’t thank Job Interviewology enough for helping me to rediscover my voice for which I’m eternally grateful.”

Caroline – Housing Scheme Manager (UK)

“I was really impressed with Job Interviewology, I needed quite a bit of guidance as I had sat a few civil service interviews and not been very successful and I really got that fed up with failing i thought I would give it one more go and got in touch with Job Interviewology. My coach was brilliant we booked in the coaching sessions and we always went over the scheduled time that was allocated and he did everything i needed to prepare me for my interview. I successfully passed my interview and I cannot thank Job Interviewology enough.”

Steve – Higher Executive Officer, DVLA (UK)

Read our Reviews on Trust Pilot: Click here

FAQs

Civil Service Strength questions are focused testing your ability to respond to a question unprepared in real time. Hence the questions can vary quite drastically from one interview to another. You have approximately two minutes to answer the question and is scored from 0-4. Behaviours are assessed through the STAR competency framework, where you have to provide an example in your response. Each question is scored from 0-7 and you will have between 3-5 minutes to answer a question depending on the seniority of the role.
There are 5 Civil Service Success Profiles. For Civil Service Interviews the two most important are Behaviours followed by Strengths. If your role has a technical element then there could also me a technical assessment integrated as part of the interview process. There are 9  Civil Service Behaviours including: 1. Seeing the bigger picture. 2. Changing and improving. 3. Making effective decisions. 4. Leadership. 5. Communicating and influencing. 6. Working together. 7. Developing self and others. 8. Managing a quality service. 9. Delivering at pace. Usually no more than 4 behaviours are assessed at any interview and are found on the  job description. Civil Service interview coaching can be extremely beneficial to navigate Success Profiles and Behaviours.
Civil Service interviews are difficult for those that are not prepared. This is because they follow a strict marking criteria. It's not about telling them a great story, it's about telling them the right story! Which aligns with their marking sheet for each Behaviour or Strength.
There are two types of online interviews within the Civil Service. The first are for AO, AA, EO positions which are being recruited for on a large scale across the UK, these interviews are conducted via a video record interview (HIreVue). The second type is a Microsoft Teams Interview which a live person panel, this interview exactly the the same as an in person interview, other than the fact that it's via a virtual meeting.
To prepare for a civil service interview with a coach can require between one to three hours to be completely ready.
It includes one to one expert coaching support to work through your examples for competency questions and for strengths as well as body language, confidence and eye contact.
The cost of Civil Service Interview Preparation with Job Interviewology is £95.
You will be able to to give structured answers which align your examples with the behaviours and success profiles as well as answering with calmness and authenticity.
Building high quality responses for behaviours from delivering at pace to communicating & influencing and making effective decisions. You'll be able to comfortably navigate all aspects of the civil service interview process.
Success depends on the individual circumstances since every person is unique and every role is different, however one thing we can say with confidence is that you will perform better.
With the unique, acute and specific nature of civil service interviews, learning them can be challenging. Coaching will allow you to learn this difficult skill in a short amount of time and be ready and confident in your interview.

Instructor

User Avatar
Job Interviewology
7 Students
18 Courses
Jobinterviewology
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.