Competency based interview training

Master Behavioural Interviews

Competency based interview coaching

Competency based interviews coaching (also referred to as behavioural interviews, STAR method: Situation, Task, Action, Result) are amongst the most common styles of interviews. Answers in behavioural  interview require a precise structure and are usually being measured/scored by the interviewer. If you want to improve your competency based interviews we have a range of solutions for you from our online training programme to 1-1 interview coaching for all levels and in any industry (IT, telecoms, construction, finance, third sector, engineering logistics, FMCG, service industry etc.).

  • Learn to develop high quality examples.
  • Build engaging stories/narratives.
  • Be able to follow a well structured format and reduce waffling.
  • Integrate key terms and words in to examples to deliver high scoring answers.
  • Stay composed and recall the best example when under pressure.

Try our Free Consultation Session or call us on 01865 522183. After, if you’d like further support we can tell you more about our range of coaching options starting from £95.00.

Book your Free 
Expert Consultation

Session will last 20 mins via telephone

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    Featured Success Story – Competency based & Behavioural interviews

    “Job Interviewology was exactly what I needed to help me succeed in job interviews which I’d been failing at for around two years. After seven or eight unsuccessful interviews, I signed up to the online course and 1-to-1 coaching . The structured approach and coaching gave me so much more confidence, and within two months I’d passed three interviews, and was offered a fantastic new job!

    Andrew- Senior Associate (UK)
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    “I can’t thank Job Interviewology enough for their help and support. I had been to several interviews with no luck in getting my dream job. With my confidence very low, I decided to seek professional help. My coach was very welcoming and understanding. He helped me in the interview preparation and advised on how to best structure my answers. My interview went really well and I was offered the job on the same day. I will definitely contact Job Interviewology again when it is time for my next promotion

    Sophia-  R&D Scientist (UK)

    1 to 1 Tailored
    interview Coaching

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    • One to one expert competency based interview coaching including mock interviews and feedback.
    • Overcome your interview nervousness and anxiety with our experts.
    • Develop hi-impact answers which resonate with the interviewers.
    • Answer competency based questions with depth and structure.
    • Manage blanking or panicking mid interview.
    • Demonstrate strong and positive behaviour & body language.
    • Deliver answers with confidence and conviction.
    • Face 2 face interviews, telephone interviews, group interviews, presentations and Zoom interview prep.
    Competency based interview coaching
    Our Philosophy
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    At Job Interviewology we believe that every individual is unique and full of untapped potential to excel in their careers. We pride ourselves in in providing the highest quality coaching and mentoring for all our clients.


    We believe that every person is a unique individual brimming with potential.


    We believe that no matter what your talent, it has to be nurtured through investing your time, energy and resources.   


    You have the capacity to evolve and become a stronger version of yourself.


    By believing, investing and evolving you can make your career vision and goals a reality.

    Book your Free 
    Expert Consultation

    Session will last 20 mins via telephone

      Other Interview
      Coaching OPTIONS
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      We provide a complete range from interview preparation programmes including 1 to 1 interview bespoke coaching, online programmes, Skype interviews, telephone interviews, interview presentations and group workshops.
      NHS & Civil Service Interviews
      Civil Service & NHS Interview Coaching. Across all public sector services including Civil, Fire, Police, Social Services & Teachers. For roles Admin, Operational, Project and Clinical. Learn to answer competency questions with confidence.
      Management Interviews Coaching
      Soft skills focused interviews, including for Team Leaders, Departmental Heads, Operational and Project Managers. Learn to develop engaging answers, deliver with confidence and conviction.
      Competency Based Interviews Coaching
      Learn how to answer Competency Based Questions (STAR technique) with confidence structure and conviction. For all sectors and levels (including entry level, managerial, and senior roles).
      Corporate Interview Coaching
      Corporate Interview Coaching including for Management Consultancy roles, Accountancy, Legal, Financial and Risk. Learn how to answer competency questions, strength based questions with confidence and depth.
      Group Interview Coaching & Presentations
      Successfully learn to navigate and shine group interviews. Also learn how to successfully develop and deliver engaging presentations to shine at interview.
      Executive Interview Coaching
      Senior Management interview coaching covering CEO, COO, VP and Director level positions. Learn to develop high quality engaging narratives and increase gravitas.
      Amazon & Google Interview Coaching
      Training for AWS leadership principles based interviews, Google's "googleyness" or Apple's behavioural questions our experienced coaches will help you to deliver.
      Graduate Interview Coaching
      Graduate interview training, whether it's an assessment day, video interview, group or face to face, our experienced coaches can help you raise your interview performance.
      Video Interview Coaching
      Zoom, Microsoft Teams, Webex and Skype video interview coaching. Our expert coaches will train you to deliver a high level, confident and refined interview performance via video call.
      Frequently Asked Questions
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      What is competency based interviewing?

      Competency or Behavioural interviews is the most popular method of interviewing for companies. So if you have an interview, it’s very likely going to be a competency based one. Competency Interviews assess key behaviours required for the role (e.g. How Results Driven you are, or How do you Lead a team) and as a candidate you are expected to answer the questions using with an example from your past experience to demonstrate your ‘competence’ for the role. Answers are expected to be structure your answers using the STAR method (Situation/Task, Action, Result).

      Situation – Providing the background and the context of the example.
      Task – What you were required to do.
      Action – What you did.
      Results – the outcome of your actions.

      How do you prepare for a competency based interview?

      To prepare firstly you have to make sure your examples are very clear to yourself, this means either writing them on paper completely then simplifying then through bullet points. It’s important to spend sometime on the situation/task to paint a clear picture, if interviewers don’t fully comprehend the context they will be less appreciative of your answer. Do this by integrating factual information in to your answers i.e. I was managing a team of four including two auditors, one analyst and an administrator. The same applies with the Action and Result. This will require you doing some research in to your past projects or experiences. Once you’ve developed your answers then it’s time to practise, the best way is to do it is out-aloud to help with getting the right tone for your delivery. At Job Interviewology our competency based interview training will focus on ensuring that you’re able to build fantastic example with support from our experts.

      How are competency based interviews scored?

      From our competency based interview training experience we understand that every industry is and organisation is different in the way they score. However one thing is to be expected that you will be marked in a matrix consisting of competencies required for the role scoring could be from
      1- 5, to 1-7 or 1-10. Each questions will assess certain competencies required for the role and when you demonstrate the your competence within your answer it will marked and given a score.

      How would you show your best self in competency based interviews?

      Like with any interview behavioural (competency) or not, ultimately to show your best self you have to prepare! Prepare your examples has mention in some of the advice mentioned or even reach out for support and train with one of our coaches. However if I was to provide you with a single piece of advice which can help boost your performance in a competency based interview is to not rush in to answering the question. When a question is asked by the interviewer ‘pause’ digest the question understand what is meant by the question, collect your thoughts and then being answering. You will find that your answer will be far more structured and composed minimising any waffle.

      How long should your answer be in a competency based interview?

      This is dilemma that many people face when preparing for their behavioural interviews and this can lead to a lot of confusion which can have a negative impact on your interview performance. As an organisation we have extensive behavioural interview coaching experience and our advice firstly is to focus on developing a high quality answer irrespective how long it is. You can always trim it down afterwards. However to answer the question directly it should typically be around 3-4 minutes long (smoothly without any waffling).