Civil Service Interview Coaching
- Experienced Civil Service Interview Coaches: Expert coaching to help you excel in Public Sector and Civil Service job interviews.
- Master Success Profiles: Learn how to effectively align your skills with Civil Service Success Profiles, ensuring your experience and strengths match the job requirements.
- Understand Civil Service Behaviours and Strengths: Build strong answers that demonstrate your understanding of key behaviours and strengths sought in Civil Service roles.
- One to one Coaching provided for the full range of Civil Service Roles: Executive Officer (EO), Higher Executive Officer (HEO), Senior Executive Officer (SEO), Grade 6, Grade 7, Fast Track Scheme, and Senior Civil Service (SCS) positions, from SCS1 to SCS4.
- Competency and Strength-Based Techniques: Develop high-quality answers using the STAR method (Situation, Task, Action, Result) and strength-based questions.
- Public Sector Interview Preparation: Specialised coaching to help you succeed in public sector job interviews.
- DWP & HMRC
- Home Office, MoD, MoJ, FCDO
- UK Health Security Agency (UKHSA)
- Cabinet Office, Prime Minister’s Office
- Department for Education (DfE)
- Department for Business & Trade & HM Treasury
- Department for Environment, Food & Rural Affairs (DEFRA)
- UK Visas and Immigration (UKVI)
- DCMS, DfT
- Local Government (Borough, City Council, County Council)
- Social Services (DHCS)
- Non-Ministerial Departments: Ofgem, Ofsted, Ofcom, Ofwat
- FCA, FSA, NCA, CPS, GAD, CMA, Charity Commission
- Fire Services, Police Service, Teaching
Expert Consultation
Session will last 20 mins via telephone
Featured Success Story
“So, I needed help with preparing for an interview as I’d lost my self confidence following several failed attempts.
I was anxious about choosing Job Interviewology as I’d used online coaching websites in the past and for me nothing seemed to work. But, when I signed up with Job Interviewology. The support my coach provided was above and beyond anything I’d previously received from a career coaching expert.
After the interview coaching consultation, I found the whole process stress free due to my coach’s input and professionalism and in the end was very pleased with the outcome which was far more than I’d hoped for. On a scale of 1 to 10, I’d gone from bottom to top as, initially, when questioned I struggled to find the words to explain my reasons for applying for the job, yet during my interview I talked passionately.
The results were fantastic as not only did I get my ideal job but it was with a multi award winning organisation in the housing industry.
What I particularly liked about the service is that my coach took the time to explain the options to me in a way that I could understand but it wasn’t just about the new knowledge. The main benefits came from doing competency based tasks, receiving honest feedback and interacting over an intensive three days prior to my interview.
I would recommend the service to anyone who has a job related/career problem they can’t solve. I can’t thank Job Interviewology enough for helping me to rediscover my voice for which I’m eternally grateful.”
Caroline- Housing Scheme Manager (UK)
Customised public interview coaching service
- Bespoke coaching for interviews across key Public Sector & Civil Service Departments: such as DWP, HMRC, Home Office, Ministry of Defence (MoD), and Ministry of Justice (MoJ), as well as public sector bodies like local government and Ofgem. Our expert coaches will help you understand and apply Success Profiles and Behaviours to your answers.
- Overcome Civil Service & Public Sector Interview Nerves: Master the art of staying calm under pressure in interviews with high-profile public sector bodies like local government, fire services, police services, and teaching, along with Civil Service departments such as the Cabinet Office, Prime Minister’s Office, and FCDO.
- Develop High-Scoring Competency Answers: Build responses that reflect the needs of both Civil Service roles and public sector bodies such as Public Health, social services, and Ofsted, while aligning with the Success Profiles used in departments like the Department for Education (DfE) and Department for Business & Trade.
- Master Strength-Based and Competency Questions: Tackle both strength-based and competency-based interview questions in public sector bodies like Ofcom, UK Visas and Immigration (UKVI), DEFRA, and Ofwat, using the STAR technique to craft clear and effective answers.
- Manage Interview Blanking or Panic: Learn techniques to handle blanking or panic during interviews for roles in non-ministerial departments such as FCA, CPS, and NCA, where composure is key to delivering strong answers.
- Showcase Positive Body Language in Civil Service and Public Sector Interviews: Develop the right body language to excel in Civil Service interviews and those within public sector bodies like Ofgem, Ofsted, and UK Health Security Agency (UKHSA), where first impressions and confidence are critical.
- Confidently Navigate Different Interview Formats: Be fully prepared for face-to-face, telephone, and panel interviews in both Civil Service departments like the MoJ, FCDO, and HM Treasury, as well as public sector organisations like local councils, social services, and teaching roles.
At Job Interviewology we believe that every individual is unique and full of untapped potential to excel in their careers. We pride ourselves in in providing the highest quality coaching and mentoring for all our clients.
We believe that every person is a unique individual brimming with potential.
We believe that no matter what your talent, it has to be nurtured through investing your time, energy and resources.
You have the capacity to evolve and become a stronger version of yourself.
By believing, investing and evolving you can make your career vision and goals a reality.
Expert Consultation
Session will last 20 mins via telephone
Coaching OPTIONS
Civil Service Interviews FAQ
What's the difference between Strengths and Behaviours in Civil Service Interviews?
Civil Service Strength questions are focused testing your ability to respond to a question unprepared in real time. Hence the questions can vary quite drastically from one interview to another. You have approximately two minutes to answer the question and is scored from 0-4. Behaviours are assessed through the STAR competency framework, where you have to provide an example in your response. Each question is scored from 0-7 and you will have between 3-5 minutes to answer a question depending on the seniority of the role.
To navigate these questions we always recommend fast tracking yourself by receiving some civil service interview coaching.
What are Civil Service Success Profiles?
There are 5 Civil Service Success Profiles. For Civil Service Interviews the two most important are Behaviours followed by Strengths. If your role has a technical element then there could also me a technical assessment integrated as part of the interview process.
There are 9 Civil Service Behaviours including:
1. Seeing the bigger picture.
2. Changing and improving.
3. Making effective decisions.
4. Leadership.
5. Communicating and influencing.
6. Working together.
7. Developing self and others.
8. Managing a quality service.
9. Delivering at pace.
Usually no more than 4 behaviours are assessed at any interview and are found on the job description. Civil Service interview coaching can be extremely beneficial to navigate Success Profiles and Behaviours.
Are Civil Service interviews difficult?
Civil Service interviews are difficult for those that are not prepared. This is because they follow a strict marking criteria. It’s not about telling them a great story, it’s about telling them the right story! Which aligns with their marking sheet for each Behaviour or Strength. This is why we always recommend Civil Service interview coaching so that you be optimally prepared.
Are Civil Service interviews online?
There are two types of online interviews within the Civil Service. The first are for AO, AA, EO positions which are being recruited for on a large scale across the UK, these interviews are conducted via a video record interview (HIreVue). The second type is a Microsoft Teams Interview which a live person panel, this interview exactly the the same as an in person interview, other than the fact that it’s via a virtual meeting.
If you do have a online interview whether it’s recorded or via Teams, then we highly suggest you explore the idea of having Civil Service interview coaching online with an experienced trainer.
How many hours do I need for the civil service interview coaching course?
To prepare for a civil service interview with a coach can require between one to three hours to be completely ready.
What does civil service interview coaching include?
It includes one to one expert coaching support to work through your examples for competency questions and for strengths as well as body language, confidence and eye contact.
What is the cost of civil service interview coaching sessions?
The cost of Civil Service Interview Preparation with Job Interviewology is £95.
What improvements can I expect after completing the civil service interview coaching session?
You will be able to to give structured answers which align your examples with the behaviours and success profiles as well as answering with calmness and authenticity.
Which skills will I master in the civil service interview coaching course?
Building high quality responses for behaviours from delivering at pace to communicating & influencing and making effective decisions. You’ll be able to comfortably navigate all aspects of the civil service interview process.
What kind of success rate can I expect after completing the coaching?
Success depends on the individual circumstances since every person is unique and every role is different, however one thing we can say with confidence is that you will perform better.
Why invest in civil service interview coaching?
You’d be silly not to, it’s the best career decision you’ll ever make as it’s the only barrier in preventing you from achieving your career goals.