Example Amazon Ice breaker Interview questions
- Why do you want to work for Amazon?
- Why Amazon?
- Tell me about yourself?
- Why have you applied for this role?
- What do you know about Amazon?
- What would you say are your biggest strengths?
- Tell us about your biggest weakness?
amazon leadership principles Interview questions & Answers
Customer Obsessed –
This principle focuses on your dedication to providing the highest possible customer service and doing everything in your ability to support the customer in achieving their goal.
Example Amazon’s Leadership Interview Questions For ‘Customer Obsessed’
- Tell me about a time where you’ve gone above and beyond for a customer?
- What does customer service mean to you?
- Provide an example of where you’ve supported a customer through a challenging time, how did you successfully support them in turning things around?
- Provide an example where you’ve successfully supported a client in helping them to achieve their vision and goals?
How to answer Amazon ‘Customer Obsessed’ questions?
Ownership –
Amazon is a company that is constantly looking forward, being part of this culture means that taking responsibility of your work and domain is critical, you don’t wait for others to do, you grab the bull by the horns and do it yourself.
Example Amazon’s Leadership Interview Questions For ‘Ownership’
- Tell us about a time where you’ve taken the initiative on a piece of work or project?
- Provide an example where you saw an issue which wasn’t being addressed so stepped in to resolve the issue?
- Provide an example of where you’ve taken on a responsibility, a task or an activity and seen it through to the end (or continuously for a longer term basis)?
- Tell us about a time when you stepped up when others were unwilling to?
Example Amazon’s Leadership Interview Questions For ‘Ownership’ question?
Invent and Simplify –
Amazon is dedicated to being lean and efficient and part of this means leaders should always have a mindset of continuous improvement within their role ‘Why do something in three steps when it can be done in two!’.
Example Amazon’s Leadership Interview Questions For ‘Invent and Simplify’
- Tell us about a time where you’ve improved a process?
- Provide an example of where you’ve come up with an innovative solution to a problem?
- Provide an example where you’ve developed a simpler way of doing something?
- Tell me about a time where you’ve had to think of an outside of the box idea?
How to answer Amazon ‘Invent and Simplify’ question?
Are Right, A Lot –
Amazon haven’t become the world’s largest company by fluke, they’ve done it through people being decisive and this means to trust your research, analysis, initiation and experience to be right and due to that are right more often than not.
Example Amazon’s Leadership Interview Questions For ‘Are Right, A Lot’
- Tell me about a time where you believed you were right, despite your colleagues disagreeing how did you go about justifying your position?
- Provide us with an example where you’ve disagreed with manager more senior than you, how did you manage this situation and still make a case for yourself?
- Tell us about a time when you’ve been told ‘no’ how did you react and respond to this?
- Provide us an example where you challenged the status quo?
Example Amazon’s Leadership Interview Questions For ‘Are Right, A Lot’
Learn and be Curious –
Amazon has revolutionised online retail, logistics and cloud storage with AWS (Amazon Web Services), one of the reasons they’ve been able to do this is that they actively encourage curiosity and inquisitiveness, since it’s in these crevasses is where you’ll find great ideas, identify problems and build solutions.
Example Amazon’s Leadership Interview Questions For ‘Learn and be Curious’
- What are you currently doing as part of your own professional development?
- Tell us about a time when you’ve had to learn something new to help deliver a project or task?
- How do you stay motivated?
- Tell us about a time your curiosity has resulted in a positive outcome for you?
How to answer Amazon’s ‘Learn and be Curious’ Interview Questions?
Hire and Develop the Best –
To be the best you want to have the best, and Amazon pride themselves in this, hence why virtually ever person whether junior or senior has to go through a rigorous interview process, before being hired.
Example Amazon’s Leadership Interview Questions For ‘Hire and Develop the Best’
- Tell me about a time where you’ve supported someone in their professional development?
- What are the key qualities that you’re looking for when hiring someone?
- Tell us about a time when you’ve built a team?
- Tell us about a time when you’ve had a talented team member who was under performing how did you help turn around their performance?
Example Amazon’s Leadership Interview Questions For ‘Hire and Develop the Best’
Insist on the Highest Standards –
Amazon has always set it’s self the highest standards in working practice whether it’s customer service to working in an Amazon warehouse. This again has played a critical part of Amazon’s successful as they never settle for mediocrity.
Example Amazon’s Leadership Interview Questions For ‘Insist on the Highest Standards’
- Tell us about a time where you had a colleague who was underperforming, how did you discuss the issue with them and help turnaround their performance?
- Provide an example of a key improvement that you have developed?
- Provide us an example about a time when you’ve challenged the status quo?
- Tell us about a time where you’ve taken the initiative to improve something because you felt something wasn’t quite right?
How to answer Amazon’s ‘Insist on the Highest Standards’ Interview Questions?
Think Big –
Amazon hasn’t become one of the biggest companies in the world by having small ideas. Amazon and AWS encourage staff to have grand ideas to help customers, who can forget when Amazon were considering using drones for delivering customers purchases.
Example Amazon’s Leadership Interview Questions For ‘Think Big’
- Tell us about a time where you came up with an innovative and unconventional approach to solve a problem?
- Tell us about a time where you aimed high and where able to achieve this goal?
- Tell us about a time where you aimed high but didn’t achieve it, what did you learn from the experience?
- Provide an example of where you’ve seen an opportunity which others didn’t see, how did you go about making it a reality?
How to answer Amazon’s ‘Think Big’ Interview Questions?
Bias for Action –
Actions always speak the loudest and at Amazon they don’t like talkers, they like doers’ who take the initiative and get things done. This is why they have become one of the largest and successful corporations in the world. If you are look for some interview support we also provide corporate interview coaching.
Example Amazon’s Leadership Interview Questions For ‘Bias for Action’
- Tell me about a time where you didn’t have the full information yet had to make a decision?
- Provide an example where you had to make a quick yet important decision, how did you go about making the right decision?
- Provide an example where you made a decision which wasn’t right, how would you go about doing it differently if you had the opportunity to do it again?
- Tell me about a time where you’ve had to make a decision under pressure?
How to answer Amazon’s ‘Bias for Action’ Interview Questions?
Frugality –
Like many from an earlier generation, our parents and grandparents were able to make a few pennies go a long way. This quality is one that is fully appreciated at Amazon and AWS. Being able to achieve more with less is something which is expected from all it’s leaders.
Example Amazon’s Leadership Interview Questions For ‘Frugality’
- Provide an example where you’ve delivered despite limited resources or support?
- Tell me about a time where you’ve had to deliver using a tight budget, how did you deliver without compromising on quality?
- Provide an example where you’ve been able to stretch out limited resources further than everyone expected?
- Tell us about a time when you’ve been resourceful?
How to answer Amazon’s ‘Frugality’ Interview Questions?
Earn Trust –
part of Amazon’s success is due to their ability to not only attract partners, customers and staff, but also to keep them. At the heart of that ability, is building trust and that trust is earned through delivering for customers, partners and your team.
Example Amazon’s Leadership Interview Questions For ‘Earn Trust’
- Providing and example of where you’ve successfully turned around an under performing account?
- Tell us about a time where you’ve had to earn the trust of a difficult yet important stakeholder?
- Tell us about a time where you successfully gained the trust of your co-workers in a new team?
- Provide an example where you’ve re-established a damaged relationship with a key stakeholder?
How to answer Amazon’s ‘Earn Trust’ Interview Questions?
Deep Dive –
Amazon are world renowned for their expertise in every market and niche they enter in. The ability to conduct in-depth research and analyse data has been critical to their success, as one vital piece of insight can be a game changer in terms of providing exceptional customer service as well as having the edge over the competition.
Example Amazon’s Leadership Interview Questions For ‘Deep Dive’
- Provide an example of where you decided to research a particular subject area to better understand a clients needs, how did you go about doing it and how did you apply the knowledge you had learnt?
- Tell us about a time where you used data and research to help make a strategic decision?
- Tell us about a time where you’ve utilised data and analysis to improve quality of service?
- Tell us about a time where you’ve utilised a range of data and analytical techniques, why dod you chose a particular approach and how did you successfully apply your learning?
How to answer Amazon’s ‘Deep Dive’ Interview Questions?
Have backbone; disagree and commit –
Like any successfully organisation, you’re going to have a lot of strong personalities who are passionate about their work. Therefore Amazon encourages a healthy and honest dialogue, this means if you don’t believe in something you shouldn’t be afraid to disagree.
Example Amazon’s Leadership Interview Questions For ‘Have backbone; disagree and commit’
- Tell us about a time where you’ve had to challenge the status quo?
- Tell us about a time where you’ve disagreed with a manager more senior than you, how did you challenge them?
- Provide an example of when you’ve had to disagree knowing that it would potentially be at the detriment of yourself?
- Tell us about a time where you’ve disagreed with a customer, what was the reason for disagreeing and how did it impact the relationship and what was the outcome?
How to answer Amazon’s ‘Have backbone; disagree and commit’ Interview Questions?
Deliver Results –
Ultimately Amazon are a results driven organisation, therefore all leaders are expected to walk the walk, rise to the challenge and deliver on their objectives.
Example Amazon’s Leadership Interview Questions For ‘Deliver Results’
- Tell us about a time where you’ve had to deliver a project to a tight deadline?
- Provide an example where a project didn’t go according to plan, how did you successfully manage to turnaround this project?
- Provide an example where you’ve had to deliver on a challenging project, what were the challenges, how did you successfully overcome them to deliver?
How to answer Amazon’s ‘Deliver Results’ Interview Questions?
Strive to be Earth’s Best Employer –
With big demands of Amazon comes big responsibility from Amazon as an employer. Therefore Amazon recognises that the work place needs to be a place of fun, enjoyment filled, inclusive and a positive atmosphere. Additionally ensuring that support is provided for staff to develop their skills and fulfil their professional ambitions.
Example Amazon’s Leadership Interview Questions For ‘Strive to be Earth’s Best Employer’
- Provide an example of where you’ve successfully help develop a positive team culture, how did you go about doing it?
- Tell me about a time where you’ve supported a team member in their professional and personal development?
- Provide an example of where you’ve lead a diverse team, how did you manage to get the best out of all of them?
- How do you ensure that equality and encourage diversity within the work place, provide an example to support?
How to answer Amazon’s ‘Strive to be Earth’s Best Employer’ Interview Questions?
Success and Scale Bring Broad Responsibility –
Amazon recognise that they have fast become the worlds largest company, with that comes a large footprint whether it’s the way they impact the local economy, businesses, consumer habits and the environment. An Amazon leaders takes this in to account when making decisions.
Example Amazon’s Leadership Interview Questions For ‘Success and Scale Bring Broad Responsibility’
- Tell me about a time when you’ve taken in to account the wider impact of your actions (environmental, ethical etc.)?
- Provide us an example where you’ve decided to change your decision based on the wider impact ( environmental, community ethical etc.)?
- Provide us an example of where you put corporate social responsibility at the heart of your decision making, why did you make the decision, and what impact did it have?